2ndhnd.com uses various postal and courier services within the UK. We do endeavour to get all our orders out before the shipping times stipulated below, however there may be times where orders are delayed due to courier backlogs, weather etc..
All orders will be delivered directly from the our warehouse in Scotland or London, directly to your doorstep.
Depending on your country the shipping time will vary. (See below for specific Shipping Times) When ordering, you will recieve a confirmation email which works as a reciept for your purchase. This order confirmation has your personal order number.
After your order has been placed, you will recieve a tracking number which allows you to track your order from our warehouse to you. If you for some reason have not received your tracking number, please Email us: firstname.lastname@example.org
If your order consist of more than one product, in some cases the products will be sent seperately which in some cases can result in the products arriving one by one with a few days between.
Specified Shipping times:
- UK: 5-10 Days
- EU: 7-14 Days
The dates are listed in Business Days (Working Days) from the date you recieve your shipping Info. These times does not include processing times prior to shipping the order. These times are estimates only and do not account for postal delays, weather, customs problems or holidays.